Who handles enquiries
This One Crest project information website is operated for independent marketing enquiries by Thakkar Realtors, MahaRERA Agent A031272503325, Navi Mumbai. This is not the developer’s official website. Contact info@onecrestsatyam.com or +91 93217 66565.
Information collected and purpose
When you submit an enquiry we collect your name, Indian mobile number, optional email address, chosen apartment configuration, enquiry purpose, consent confirmation and any campaign attribution supplied by the browser. We use this information to respond to your property enquiry, provide requested project information and coordinate a site visit. Please do not submit financial or identity documents through the form.
Where leads are stored
On the Hostinger-hosted production website, the form submits to a PHP endpoint and stores the lead in a CSV file in a private directory outside the public website folder. The site may also attempt to send an enquiry notification to info@onecrestsatyam.com. Email delivery depends on mail configuration; the form does not require you to send a WhatsApp message to save a successful enquiry. If lead submission fails, a WhatsApp alternative may be offered, and you choose whether to send that message.
Analytics and external services
Google Analytics is not currently configured. If a GA4 measurement ID is added, analytics will be enabled only after you give optional consent. Google Maps, WhatsApp and external destinations are separate services with their own privacy practices. The website does not identify anonymous visitors by name through standard analytics.
Retention and requests
Enquiries are retained for the period reasonably necessary to respond, provide follow-up services and meet applicable legal obligations. You may request access, correction or deletion where applicable by emailing info@onecrestsatyam.com. Access to stored leads should be restricted to authorised staff, and the site operator should establish a retention/deletion schedule before launch.
Your choices
You may browse project information without submitting a form. If you submit the enquiry form, contact consent is required for that specific enquiry. Analytics consent, if enabled, is optional and separate from enquiry consent.
For questions about your personal data or to request a correction or deletion where applicable, contact info@onecrestsatyam.com.